Frequently Asked Questions
Everything you need to know about your Blacksmith Store experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How do I return an item for a refund?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Where are Blacksmith Store garments manufactured?
Our collections are ethically produced in certified facilities that prioritize fair wages and sustainable craftsmanship, ensuring every piece meets our high-quality standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How can I find the right size?
Each product page features a detailed sizing chart with exact measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or change your order within 60 minutes of purchase by contacting our support team.